SPEAKER_02 0:06

Welcome to BCX Connects. In today's podcast series, we're going to explore the digital transformation of pharmacy in Southern Africa.

Digital Transformation of Pharmacies in South Africa

SPEAKER_02 0:16

I'm your host, Mtobi Sekati, BCX's BDM for retail and health solutions. We're kicking off today's special series on the modernization of Unisolve, South Africa's most trusted pharmacy platform with over 50% market share. Unisolve has been the backbone and cornerstone of pharmacy operations for decades, but the future is here. BCX's Unisolve has now evolved. What does this mean for you? Well, we are about to find out. Today I'm joined by two experts, Vita Spies and John Swanabu. Vita is our resident pharmacist with over a decade experience in pharmacy practice as well as IT. John Swanabu, our product manager, who has been leading the strategy behind the modernization of Unisolve. Welcome guys. So let's hop to it. Why now? Why

Why upgrade Pharmacy IT

SPEAKER_02 1:16

is now the right time to upgrade to upgrade pharmacy IT? Vita, I'd like to hear from you from a pharmacist perspective.

SPEAKER_01 1:23

Thanks, Mtabisi. Well, we've relied on Unisolf for years, but this new platform promises much more. And uh modernizing the dispensing workflows will help busy teams to manage their pharmacy operations, and there's a dire need for that. And now they can do it from anywhere.

SPEAKER_02 1:41

Thank you, Vita. John, from a product and AT perspective, why upgrade?

SPEAKER_00 1:47

Thanks, BC. Happy to be here. Pharmacy is changing fast, as we all know. With cloud, mobile, compliance, and patient expectations, all are evolving. Unisoles modernization is about future-proving pharmacies, making them more efficient, secure, and ready for what's next.

SPEAKER_02 2:06

I'm pretty certain a lot of people are asking themselves, what's what's changing?

What is changing with the new Unisolv Evolve?

SPEAKER_02 2:13

What are the biggest changes users will notice, especially at the business end of pharmacy practice? What can our pharmacists and their staff expect, Vita?

SPEAKER_01 2:22

Well, the new UNSA interface will mean faster onboarding and definitely less training. But the mobile and web access are the game changers, especially in a busy environment such as a pharmacy.

SPEAKER_00 2:33

John, do we still have blue screens? No. A modern graphical interface replaces the old tech screens. You can access Unisol from anywhere, cloud or hybrid. Updates, support, and backups are managed for you. Integration with medical aids, loyalty, ELP, and suppliers are seamless.

SPEAKER_02 2:52

Because Unisolve has been there for decades. Certainly it looks like it may not be displaced anytime soon, Unisolf current as we know it. But where does the value

The Value Add to Pharmacies

SPEAKER_02 3:03

lie? What is the incentive for pharmacists to move their businesses or across to the new platform? What can patients and owners expect?

SPEAKER_01 3:13

Well, from my side, I'm speaking as a pharmacist, and we are healthcare professionals at art, so this will gonna mean uh less time doing paperwork and admin and more time at the end of the day spending with your patient doing actually the consulting that we are trained to do, which is at the heart of our profession.

SPEAKER_02 3:30

Got you. John, technology. Where does the value land?

SPEAKER_00 3:35

It's about efficiency, compliance, and better patient care. Automated claims and compliances reduce admin and speed up payments. While real-time dashboards and AI-driven insights help you make smarter decisions. And with BCX local support, you are never alone.

SPEAKER_02 3:51

Thank you for unpacking that, experts, and thank you for joining us today. Well, we've reached the end of today's episode. Um, Unisolve is coming soon. Stay tuned for more episodes as we unpack the journey to a future ready pharmacy. For updates, please visit www.bcx.co.z